Scheduled Visit Includes:

• Testing aquarium water pH, ammonia, nitrite and nitrate content.
• Clean exterior and interior aquarium surfaces.
• Rake and siphon debris from gravel bottom.
• Change chemical filtration media.
• Add (or leave for future usage) the proper trace elements.
• Clean overflow filtration pads.
• Empty Protein Skimmer collection cup.
• Clean covers and light fixtures of algae and salt deposits.
• Remove and clean decorative corals, rocks, plastic plants and ornaments (as needed).
• Check the inventory of food.
• Check color, smell and temperature of water.
• Water polishing if necessary.
• Top off water .
• Water changing as appropriate (usually 20-25%).
• Visual check equipment, air and water flow.
• Visual check of fish for head-count, disease, swimming and breathing rates.
• Advice on food, livestock, additives and simple maintenance procedures between scheduled visits.

Tank and Equipment (hardware):

Client owns tank and all equipment, livestock and decoration. Any items purchased at Marine Design & Service will include delivery and installation. In some case even free replacement! We would be happy to service your aquarium even if you purchase your supplies and livestock elsewhere. We do ask that you confer with one of our specialist to insure compatibility with your setup.

Scheduling:

Maintenance can be scheduled after 10:00 AM each weekday and between 9:00 AM and 8:00 PM on weekends. This will allow service to be done without any intrusion to your daily business operation. Our goal is to have you show your beautiful display tank without our personnel being present.

Maintenance can be as simple as once per month, to weekly visits. You can use this service as a learning tool until you, or a member of your staff (or household), feel comfortable with the duties involved.

Contract:

Maintenance agreement is a contract between two parties, spelling out responsibilities. A contract may be terminated in writing (via USPS).

Rates:

Service charges are incurred at $75.00 per visit, for tanks 65 gallons and under; $100.00 for 65 to 100 gallon tanks; larger tank maintenance fees are determined on an individual basis. Maximum time between visits must not exceed 60 days. One free consultation visit is allowed within a period of 30 days after each maintenance appointment. Additional visits (during normal business hours) are $10.00 per 15 minutes, fee waived with delivery of purchase of $55.00 or more from Marine Design & Service.

Questions: If a need arises due to the health of the aquarium, please call us immediately. Emergency Service:

Emergency service is available 24/7. The charge is $80.00 dollars per hour. The charge is waived if problem is a result of Marine Design & Service personnel mistake.

Supplemental Equipment:

Marine Design & Service will loan you a pre-colonized sponge filter or UV clarifier, to get you over problems in establishing or re-establishing your tank. Every effort will be made to keep your water crystal clear and attractive to you and your visitors or patrons.